Business Continuity at Ad Hoc Research

Categories : News

We are all currently faced with a situation that is uncertain and the likes of which we have never experienced before. Ad Hoc Research is adapting to this situation and is continuing to offer its services, all while adapting them to our changing reality and while respecting the directives of authorities. 

  • Our first priority is the health and safety of our employees, their families, our clients as well as the public. We are following the evolution of this situation carefully and putting into place the necessary steps in order to continue activities in utmost safety. In effect, the great majority of our resources are working from home.
  • Our second priority is maintaining the services we offer to our clients. We are doing everything within our means to ensure the continuity of projects and to meet our clients’ needs. To accomplish this, we are making sure to adjust the delivery of our services and reviewing them daily, with the well-being of all in mind.  

More concretely : our business activities fall into the following three areas:

  1. Business as usual : our web surveys and online qualitative activities (communities, online groups and online IDIs) are being carried out as normal.
  2. Temporarily experiencing delays: our telephone surveys are currently functioning at reduced activity, but we continue to assure essential services. The virtualization of our call center, undergoing at the moment, should enable a progressive return to normal activity within 10 days.
  3. In transition: As can be expected, several of our in-person qualitative projects have been postponed, or converted into more “secure” methodologies, such as online communities or interviews and groups held by video conference. This transition is facilitated by the fact that these kinds of methodologies have been part of our toolbox for close to 10 years now and are methods that we regularly employ at Ad Hoc.

In conclusion, know that if you envision a qualitative or quantitative study, we are available for you. We may not be able to meet in person, but it will give you the chance to test out our different video-conferencing tools ?

For all that you need, do not hesitate to communicate with us. From now until then, take care of yourselves and those close to you. And, bon courage to all!

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