Tous les articles par
Stéphane Drapeau
IOT- What the internet has in store for consumers and marketers?

There is a consumer trend indicating that more and more things are inevitably going to be connected to the internet. Almost all objects are now susceptible to be re-packaged and redesigned by upcoming start-ups who have thought of a new use for them, usually by means of connecting it to the internet.

Take for example, utilities: Smart cups that tell you if you drank enough water, TVs that can stream a wider array of content and thermostats that can point to the most efficient ways to heat or cool your house. Add the ability to make all those seemingly unrelated objects communicate together, and you can start dreaming of a world where your little army of robots has but one thing in mind - your happiness!

That being said, for brands trying to reach out to potential customers, an increasingly connected world brings about a new set of challenges and opportunities:

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Tout est question de contexte !

L’omniprésence contextuelle, ça vous dit quelque chose? L’omniprésence contextuelle fait référence au fait qu’une marque ne doit pas être présente partout et en tout temps pour marteler son message aux consommateurs. Elle préfère être présente au bon moment, dans le bon contexte et avec le bon message.

Cette tendance fait son apparition tout juste après celle qui a convaincu les compagnies qu’elles devaient être omniprésentes pour capturer toutes les impulsivités des consommateurs. Elle suggère donc clairement un retour en arrière pour prévenir les dérapages potentiels de cette omniprésence frôlant le harcèlement.


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Let's get together!

“What you are doing is amazing. I have never experienced something like this before. It is a very cool idea. It really shows how much you care about the community. Thank you so much for giving me the opportunity to get involved! ”

Cette citation résume à merveille l’état de la recherche qualitative en 2015. Formulé devant une webcam par un participant à l’une de nos communautés en ligne, souvent appelées « Market Research Online Communities » ou MROC dans la littérature anglo-saxonne, elle démontre comment l’innovation et le dialogue sont désormais au cœur des processus d’exploration et d’évaluation qualitatifs.

La recherche a en effet évolué au rythme des médias sociaux et des mentalités. Les consommateurs d’aujourd’hui sont en effet plus que jamais (mais moins que bientôt) des technophiles qui produisent du contenu, qui naviguent depuis plusieurs années dans un contexte de mondialisation et qui comprennent souvent très bien les enjeux des organisations dont ils achètent les produits. Les communautés en ligne correspondent parfaitement à cette réalité dans la mesure où…

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What is your number?

At Ad Hoc Research, we conduct groups in sizes ranging anywhere from pairs to 8 individuals, depending on specific project objectives. In some rare, specific instances, we would even work with 9 or 10. The most common group size with our client base is 6 to 8.

The research industry as a whole seems to be gravitating toward fewer rather than more participants per group. We believe this traces back to clients seeking to maximize the amount of content covered in each qualitative project in a context where research spending is closely monitored.

Therefore, we can highlight three factors to keep in mind while making that decision:

  1. Quantity of subject matter to cover is a primary criterion for establishing ideal group size.
  2. Participant profile is another key factor: for example, business people, moms with infants, or customers of a given service provider are audiences who are often very keen to expressing their opinions and therefore require more individual ‘air time’.
  3. Topic area is third factor to consider. Smaller groups - and even individual interviews - are advisable for more complex or sensitive topics.
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Local Schmocal?

Catégories : Actualités
Local Schmocal?

Every time I’ve tested products, services or brands in focus groups in recent years, participants have stressed the importance of local products*.

In qualitative research, local companies, brands or products are often preferred over others, and the reasons for gravitating towards these are legion…

  1. Higher quality perception: For example, fruits and vegetables are considered fresher; and Canadian regulations for several types of products (e.g. meats, electronics) are considered stricter than those in our neighbouring countries;
  2. Stimulating the local economy or supporting local producers and artists;
  3. National or regional pride;
  4. For some types of products - clothes, for example - consumers will argue that Canada offers better working conditions to labourers, which they want to support;
  5. Other consumers get their green on, arguing that local products are more environmentally friendly, since they travel smaller distances;
  6. A sense of uniqueness: For example, locally-made clothing is usually created on a much smaller scale than mass-produced items;
  7. Local manufacturers are claimed to be more aware of local needs: Just think of anything that needs to resist our harsh Canadian winters.

It’s very interesting to hear the arguments for local products flow abundantly, but do consumers put their money where their mouth is?

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