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Moderating MROCs - the Art of Participation Encouragement
After one of our recent Marketing Research Online Communities (MROC), a participant revealed the secret of her active involvement: I liked the freedom and the encouragement of imagination. Going outside the box of asking "do you like this product" to "how does this product make you feel" was refreshing and fun for me in expressing my points. This platform allows me to feel like I can give my honest feedback without being judged by others. Okay, but how exactly do you engage your MROC participants? Here are six tips to help you master the art of participation encouragement. Read more
I am no superhero, but allow me to use my projective techniques!
I am a big fan of the Marvel universe. After rushing to the movies this weekend to enjoy the franchise's latest release, I started quizzing my boyfriend on which superpower he'd like to have. Time control would be his thing, as I myself contemplated the idea of telepathy. Telepathy is sadly not a tool marketing experts can count on. To help them dive into someone else's psyche, they instead use specific interview techniques called projective techniques.These were greatly inspired by clinical methods from the psychology field. Read more
Let's get together!

“What you are doing is amazing. I have never experienced something like this before. It is a very cool idea. It really shows how much you care about the community. Thank you so much for giving me the opportunity to get involved! ”

Cette citation résume à merveille l’état de la recherche qualitative en 2015. Formulé devant une webcam par un participant à l’une de nos communautés en ligne, souvent appelées « Market Research Online Communities » ou MROC dans la littérature anglo-saxonne, elle démontre comment l’innovation et le dialogue sont désormais au cœur des processus d’exploration et d’évaluation qualitatifs.

La recherche a en effet évolué au rythme des médias sociaux et des mentalités. Les consommateurs d’aujourd’hui sont en effet plus que jamais (mais moins que bientôt) des technophiles qui produisent du contenu, qui naviguent depuis plusieurs années dans un contexte de mondialisation et qui comprennent souvent très bien les enjeux des organisations dont ils achètent les produits. Les communautés en ligne correspondent parfaitement à cette réalité dans la mesure où…

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Cognitive Schemas ? Get On the Beaten Path!

Imagine if sending an email would require as much thought and mental preparation as sky diving.  Imagine that if every time you came across a piece of information – be it familiar or new - you would have to start from scratch. Talk about a waste of brain power! 

Thanks to Cognitive Schemas, a set of processes defined by psychologist Jean Piaget in 1926, you can save precious brain power for other endeavors.

Cognitive schemas in action

The idea behind cognitive schemas is that the manner with which we receive, interpret, integrate and judge the value of new information is fundamentally automated to accelerate the whole process. If you’ve learned to hate a certain type of music, you’ll need only a second to recognize its first notes and get away from the shop playing it – this without even being conscious of it.

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Les bénéfices des techniques projectives: lorsque le questionnement direct ne suffit pas

Lorsqu’interrogé, dans le cadre de groupes de discussion ou d’entrevues individuelles, sur ses habitudes, ses préférences ou ses décisions passées, l’être humain avance spontanément une abondance de raisons rationnelles. Si l’on se fie à ses propos, les décisions d’achats sont uniquement basées sur des critères objectifs (prix, fonctionnalité, …) et la publicité ou la marque n’ont aucun impact sur les choix réalisés. Bien évidemment, il n’en est rien.

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